Privacy Policy at SkyCrown Casino in Australia

SkyCrown Casino value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing our website and using our services, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

When you create an account or interact with our services, we may collect the following personal information:

Name
Date of Birth
Contact Information (email address, phone number)
Payment Information (credit/debit card details, bank account information)
Identification Documents (passport, driver’s license)

Non-Personal Information

We also collect non-personal information to improve our services and enhance your experience:

Browser and Device Information
IP Address
Usage Data (pages visited, time spent on site, click-throughs)

How We Use Your Information

Providing Services

We use your personal information to:

Create and manage your account
Process your transactions
Verify your identity
Provide customer support
Communicate with you about your account and our services

Improving Our Services

We use non-personal information to:

Analyze website usage and performance
Enhance user experience
Develop new features and services
Conduct market research and analysis

Marketing and Promotions

With your consent, we may use your personal information to send you promotional materials and updates about our products and services. You can opt-out of these communications at any time.

Sharing Your Information

Third-Party Service Providers

We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing our services to you. These providers are required to protect your information and use it only for the purposes for which it was disclosed.

Legal Compliance

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

Data Security

Protection Measures

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

SSL encryption
Secure servers and networks
Access controls and authentication procedures

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Access and Correction

You have the right to access and correct your personal information. You can review and update your information by logging into your account or contacting our customer support team.

Deletion

You have the right to request the deletion of your personal information. Please note that we may be required to retain certain information for legal or administrative purposes.

Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

Opt-Out

You have the right to opt-out of receiving marketing communications from us. You can do this by following the unsubscribe instructions in our emails or contacting our customer support team.

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us understand how you use our site and improve your experience.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function and cannot be switched off.
Performance Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
Functional Cookies: These cookies allow the website to remember choices you make and provide enhanced features.
Targeting Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests.

Managing Cookies

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these sites. We encourage you to read the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after such changes constitutes your acceptance of the new Privacy Policy.